IVA refund BOT

A company in the food industry faced a critical challenge: For years, the company faced difficulties in recovering IVA derived from its export operations and purchases of inputs. It accumulated millions of pesos in balances in favor of IVA, but the recovery process before the SAT was slow, complex and highly demanding in resources. The main obstacle was the requirement of extensive and specific documentation, such as contracts, account statements crossed with the movements recorded in the ERP, policies, etc. Many of which were scattered or in unstructured formats.



Our team worked together with the company to generate a technological solution based on robotic process automation (RPA) and artificial intelligence. The objective was to create a bot capable of automatically collecting, validating, and organizing all the documentation required by the SAT to speed up the IVA refund process.

The information that was worked on corresponded to deposits, collection, financing and IVA balances.

Bot Features:

Integration with the ERP system to extract accounting movements, CFDIs, policies and payment records.

Intelligent document recognition (OCR) to cross-reference account statements and ERP movement reports and mark account statements.

Automatic validation of tax requirements according to SAT criteria.

Creation of Excel working papers as requested by the SAT.

Generation of the complete electronic files package ready to be sent to the tax authority.

Results:

80% reduction in file preparation time (from weeks to hours).

Successful recovery of 95% of the IVA requested in the first year of operation of the bot.

70% decrease in SAT observations thanks to document accuracy.

Release of human resources, which were reassigned to strategic tasks.